CraftnCulture is a growing travel company based in Uzbekistan, specializing in authentic cultural experiences, artisan workshops, and tailor-made tours across the country.

We work with international travelers, travel agencies, local artisans, and guides to create unique and memorable experiences.

We are looking for a highly organized, proactive, and detail-oriented Operations Assistant to help coordinate our daily activities, manage bookings, and ensure everything runs smoothly.

Key Responsibilities

• Manage and confirm bookings for tours, workshops, and cultural experiences.

• Coordinate with guides, drivers, artisans, hotels, restaurants, and other local partners.

• Communicate professionally with international guests and business partners.

• Prepare itineraries, schedules, booking confirmations, and travel documents.

• Monitor daily operations and ensure that all services are delivered on time.

• Handle last-minute changes, special requests, and operational issues.

• Maintain accurate records, spreadsheets, booking details, and operational reports.

• Assist with supplier payments, cost tracking, and basic financial administration.

• Support management with administrative tasks and day-to-day business operations.

• Identify opportunities to improve workflows, efficiency, and customer experience.

Requirements

• Fluency in English, Russian, and Uzbek is required.

• Excellent organizational and time-management skills.

• Strong attention to detail and ability to multitask.

• Confident communication skills, both written and verbal.

• Proficiency in Google Sheets, Google Docs, and other digital tools.

• Ability to work independently, take initiative, and solve problems.

• A responsible, reliable, and proactive attitude.

• Ability to stay organized and calm when managing multiple bookings and deadlines.

• Interest in tourism, travel, and Uzbek culture.

Previous experience in tourism, hospitality, administration, logistics, or operations would be an advantage.

What We Offer

• An opportunity to join a growing and ambitious travel company.

• A dynamic working environment with interesting and varied responsibilities.

• Direct collaboration with the company's founders.

• Opportunities for professional development and career growth.

• The chance to contribute ideas and improve company operations.

• Experience working with international travelers and partners.

• A supportive team that values initiative, responsibility, and creativity.

Location: Tashkent, Uzbekistan
Salary: Competitive, based on experience and qualifications.

Who We're Looking For

We are looking for someone who doesn't simply wait for instructions but takes ownership, anticipates problems, finds solutions, and makes things happen.

You should enjoy organizing people and processes, communicating with different partners, and making sure even the smallest details are taken care of.

If you're someone who loves organization, enjoys working with people, and wants to grow professionally in the travel industry, we'd love to hear from you!