Администратор на ресепшен

11 августа 03:05
37
От 284 269 KZT
Сервис в отеле
Другое: «АТИКО-Астана (Ramada by Wyndham Astana ТМ)»
Казахстан, Астана
Полная занятость
Формат работы: Работа в офисе
Опыт работы: 1-3 лет
Responsibilities:
  • Greet guests and check them in/out of the hotel.
  • Handle guest requests, inquiries, and complaints in a professional and timely manner.
  • Maintain accurate guest records and reservations using a computerized system.
  • Process payments and handle financial transactions.
  • Keep track of room availability and assign rooms to guests.
  • Generate reports and statistics as needed.
  • Maintain a clean and organized front desk area.
  • Answer phone calls and direct them to the appropriate department or individual.
  • Assist with maintaining inventory and ordering supplies as needed.
  • Monitor security in the lobby and front desk area.
  • Perform miscellaneous job-related duties as assigned.

requirements:

  • Education and related years of experience

  • College diploma or 4-year bachelor’s degree
  • 1 year of experience
  • Good knowledge of Russian, Kazakh and English oral and written

Conditions:

  • shift work schedule
  • food, night delivery
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